Return

Goods eligible for return

• Retail packaging was saved and in good condition
• Goods have mint/new condition and were used only for checking
• Full set of delivery (cables, cases, chargers e. t. c.) is required and should have mint/new condition
• Serial numbers, all tags and labels should be saved on items and packaging. We check matching of this info for each case of return

Terms of return

• Products must match to goods eligible for return
• Buyer can return purchased products within 14 days since date of receiving
• Buyer pays shipping cost of return and is responsible for insurance of delivery
• Returns with no reasons or buyer's mistake (wrong selection of product, wrong address or absence of buyer e. t. c.) will be subject refund of 80% product(s) cost without original shipping. Also we'll deduct cost of return if it will be charged by shipping carrier. 20% is cost of restocking and handling in this case.
• Shipping cost is not refundable for following cases:
• Returns with no reasons
• Buyers mistakes (wrong selection of product e. t. c.)
• Returns by shipping carrier due wrong address or absence of buyer

Order of return

• First please contact to our support and inform about your wish of return with details
• Customer service will provide RMA number, that should be marked on return package
• Please mark RMA number to package and send to return address (noted on package or customer service will provide it on request)
• We'll check goods on arrival (matching to goods eligible for return) and let you know decision
• Refund will be made within 1-2 working days after positive decision for refund